Making Every Visit Count

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About this episode

In this episode of The Exam Room, the conversation gets tactical with real-world strategies to improve outcomes in Medicare Annual Wellness Visits and diabetes management. Dr. Darlene Melk shares how her health center significantly boosted wellness visit completion rates by training medical assistants, removing scheduling barriers, and aligning incentives to drive results. The team also dives into challenges like provider fatigue, Medicare eligibility checks, and how operational leadership helped pave the way for success. Later, the focus turns to diabetes care — exploring how clinical pharmacists, patient education, and targeted outreach to high-risk patients are making an impact. The…