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The Exam Room

The Exam Room

Permission To Laugh Episode 3: Play, Timing Is Everything with Kathy Klotz-Guest

Sep 30, 2026 · 21m

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About this episode

What happens when humor doesn't land? In the final episode of Permission to Laugh , Kathy Klotz-Guest and Dr. Rhiannon Winsor talk about the importance of timing, context, and knowing when humor simply isn't the right choice. Kathy explains how to recognize when someone is too upset or overwhelmed to hear humor, why an upset person needs to feel heard before they can laugh, and what to do when a joke misses the mark. Her advice? Own it. Don't blame the audience. Self-awareness goes a long way. They also explore what it really means to "read the room"—from body language and facial expressions to silence, tone, energy, and the things people aren't saying. In an increasingly virtual workplace,…