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Hometown Ready Emergency Management
S3, E6: Heroes Under the Headset (The Thin Gold Line)
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About this episode
This podcast episode features an interview with April Ford, Director of the Springfield-Greene County Emergency Communications Center, to explore the world of 911. The discussion centers on the evolution and current state of 911 emergency communication systems, including technological advancements like enhanced 911 and next-generation 911. Ford explains different types of 911 systems, call routing procedures, and the use of technologies such as text-to-911 and GPS location services. She...