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TRUE Culture

TRUE Culture

Building Culture That Scales: Leadership, Engagement, and AI in the Workplace

Aug 27, 2026 · 46m

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On this episode

About this episode

Reid Walsh, Chief Human Resources Officer at NeoGov, joins Robert Cook to discuss what it takes to build a thriving culture across a rapidly growing, geographically distributed workforce. With leadership experience spanning public broadcasting, Pennsylvania state government, and private-sector technology, Reid brings a unique perspective on culture, engagement, and organizational transformation. In this episode, Reid shares how NeoGov strengthened employee engagement after rapid growth and acquisitions, why intentional communication matters in remote environments, and how HR leaders can leverage AI, employee feedback, and leadership development to create high-performing teams. She also…