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Do Small Business Like a Big Boss Podcast
The $300K Mistake That Taught Him You Can’t Buy Trust
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About this episode
In this episode of Do Small Business Like a Big Boss , host Aisha Jorge Massengill sits down with Marcus Smith, CEO of Cloud Trailz, a Salesforce support, management, and strategy firm, to talk about the systems and strategies that helped him build and grow a successful business. This conversation covers the real-life lessons behind building a subscription-based business, protecting your company from overreliance on a single referral channel, creating owned content and SEO strategies, and the $300,000 mistake that taught Marcus a powerful lesson: you cannot buy trust from strangers. 🎧 What You’ll Learn in This Episode: Why a subscription model can create more stability than relying on…