Starcast
Join the waitlist
EP 107: Steve Kaufer (Co-Founder, Tripadvisor) - Why He Left & What He’s Building Now
Coming soon to iPhone. Already have it? “Listen in Starcast” takes you straight there.
On this episode
About this episode
Steve Kaufer led Tripadvisor to multi-billion dollar success over a 20+ year run as CEO. He discusses getting acquired and spun out from IAC, becoming a public company CEO, and his biggest operating lessons from his decades-long journey. Steve also shares behind-the-scenes of his new venture, Give Freely, and reflects on his entrepreneurial path. (00:00) Intro (01:00) Steve Kaufer's Journey with Tripadvisor (03:18) Handling Negative Reviews and Legal Issues (05:24) Psychology of Reviews and User Behavior (10:01) Impact of AI on Review Platforms (15:02) Graduation Speech and Key Lessons (16:33) Speed Wins: The Importance of Agility (22:46) Measuring Success and Embracing Change (28:40) Hard…