Less Pressure, More Productivity: Rethinking BCBA Billable Hours | Session 340 with Matt Linder

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What happens when an organization responds to a productivity problem by lowering its billable-hour requirement? In Session 340 the Behavioral Observations Podcast, Matt Linder , Chief Operating Officer of First Children's Services , and Founder and CEO of Desired Effect Coaching Solutions , joins me to discuss an organizational challenge that will be familiar to many ABA providers: high BCBA turnover, low morale, and a compensation system built around demanding billable-hour expectations. Matt describes how the existing system required BCBAs to average 28 billable hours per week and included consequences for falling short of those expectations. At the same time, the organization was…