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The Learning Leader Show With Ryan Hawk
561: Bob Sutton - How Smart Leaders Make The Right Things Easier and The Wrong Things Harder (The Friction Project)
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Order our new book, The Score That Matters , now! https://amzn.to/41zFYku Full show notes at www.LearningLeader.com Commonalities of leaders who sustain excellence: Curiosity (ask lots of questions) Willingness to try something new Compassion - Assume you don't know others' struggles Bob worked with Ed Catmull (Pixar) He was one of the best at combining curiosity, willingness to try new things, and having compassion for people Good Boss vs. Bad Boss Good bosses ask lots of questions and then make the call (John Hennessey, Stanford President) The Jumbo Grocery Stores in Holland created "slow lanes" for those who wanted to talk… They didn't want efficiency or speed, they wanted a…