I've Been a 911 Operator for 10+ Years - Here's What They Don't Tell You About the Job | Chris Barret

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Chris Barrett has spent ten years as a 911 dispatcher in New Jersey — answering the calls that come in at the worst moments of people's lives, deciding what help to send and how fast, talking callers through situations most people never have to face, and carrying the weight of everything those calls produce long after the shift ends. In this episode of Locked In with Ian Bick, he shares what the training for that job actually involves, what the calls that still haunt him really looked like from the dispatcher who took them, how to de-escalate a caller in crisis, how dispatchers decide what kind of help to send, what the strangest calls he has ever received actually involved, and what ten…