John Marino (RAK Porcelain USA) & Chef Thomas Mandzik — Leadership, Trust, and the Long Game in Hospitality

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Most people see the finished plate. Very few understand everything that had to go right before it got there. Episode 192 pulls that curtain back. John Marino, President of RAK Porcelain USA, joins the show for a conversation rooted in experience — from operations and manufacturing to leading a growing organization built on long-term thinking and real partnerships. This isn't theory. It's pressure-tested. From solving problems at the ground level to reshaping how a company scales, John breaks down what it actually takes to build something that lasts in an industry that often prioritizes short-term wins. Alongside him is Chef Thomas Mandzik — bringing the operator's perspective from inside a…