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The Vault Unlocked

The Vault Unlocked

Why Most E-Commerce Brands Are Measuring the Wrong Metrics (And Paying for It)

Sep 2, 2026 · 1h 0m

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About this episode

Most e-commerce brands are not losing because their product is bad or their ads are off. They are losing because they are measuring the wrong things and making decisions based on data that was never designed to tell the whole story. Mark Young is the founder of RYZE Agency, a PhD in functional medicine, a career educator, and one of the sharper strategic minds operating in direct-to-consumer and health and wellness e-commerce today. His five-book series, the E-Commerce Guide to the Galaxy, is built for founders who refuse to be taken advantage of by agencies again. ROAS is not a health metric. It is a signal. And the business owners who treat it as a target are handing their agencies a…