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The Exam Room

The Exam Room

Why Nurses Are Leaving — And What We Can Do About It with Heidi Sanborn

Mar 4, 2026 · 19m

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About this episode

In this episode of The Exam Room , Dr. Rhiannon Winsor sits down with Heidi Sanborn, clinical professor at the Edson College of Nursing and Health Innovation at Arizona State University, to explore one of the most pressing challenges in health care today: nurse retention and burnout. Drawing from her unique background in technology, bedside nursing, leadership, and academia, Heidi shares how systems design — both physical and digital — often fails when frontline staff are not intentionally included in the process. From poorly implemented lifting equipment to mismatched software systems, she highlights how well-intentioned solutions can waste resources and increase frustration when end users…