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The Exam Room

The Exam Room

Why Behavior Change Starts With Emotion, Not Information with Dr. Mary O'Connor

Jan 28, 2026 · 18m

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On this episode

About this episode

In Part Two of this ongoing series, The Exam Room continues its conversation with Dr. Mary O'Connor, orthopedic surgeon and national leader in prevention-focused, value-based musculoskeletal care. This episode explores why patients are often more influenced by the experiences of other patients than by clinical advice alone — and why emotional readiness, trust, and peer support play a critical role in lasting behavior change. Dr. O'Connor explains how health coaches, community-based programs, and mentorship models help patients overcome barriers that knowledge alone cannot. We also examine the shortcomings of traditional fee-for-service care, including overutilization of imaging and surgery,…