Why Smart Leaders Fail: Emotional Intelligence Lessons from Amazon - Rich Hua

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Why do brilliant people sometimes make terrible decisions? According to Rich Hua, former Chief EQ Evangelist at Amazon, it's because stress can cut your effective IQ in half, and most leaders were never taught how to manage it. In this episode of What's Your Deal, host Matt Uhler sits down with Rich to talk about emotional intelligence and why it may be the most underrated skill in business today. Rich grew up focused almost entirely on IQ: straight A's, a perfect SAT score, and engineering at UC Berkeley. He calls it his "genius robot" plan, and it worked well until he got married and realized something important was missing. That realization launched a lifelong study of EQ. At Amazon, he…