'Create High Quality Conversations', Amy Edmondson (Summer Edit)

About this episode

Most conversations inside your organization don't meet a basic bar for quality according to Amy Edmondson, and during episode 4 of The Mindset Economy podcast she'll tell you exactly why. Amy lays out three things that separate a genuinely useful conversation from one that just fills time: everyone's either contributing or listening, there's a real mix of statements and questions, and people leave feeling like they actually learned something. She talks through what a healthy ratio of advocacy...