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The Limitless Leadership Podcast

The Limitless Leadership Podcast

Ep 177: Is AI Changing How Customers Trust Your Shop? with Uwe Kleinschmidt

Sep 15, 2026 · 44m

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On this episode

About this episode

In this episode, Josh Parnell sits down with Uwe Kleinschmidt, founder of AutoTech IQ, to talk about AI-powered digital inspections, customer education, AI search, reviews, transparency, and what leadership looks like in an increasingly AI-driven industry. AI isn't just changing how auto repair shops operate. It's changing how customers find you, evaluate you, and decide whether they trust you. One idea stood out: Transparency is the new trust. And leaders can't afford to simply use AI. They need to become AI validators—curious enough to experiment, learn, and know when the technology is actually helping. Auto Mastery helps make sure the right customers find you on Google, your team…