What the Debate About Government Efficiency is Missing

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What if the problem with government efficiency is that we're measuring the wrong thing? Civic tech experts Marina Nitze and David Eaves challenge the idea that doing more with less should be government's ultimate goal. From redesigning foster care bureaucracy to preparing public services for AI, they explore what it actually takes to make complex systems work better for the people who depend on them. Along the way, they unpack why crises can unlock transformational change, how governments can learn from one another, and why the future of government may depend less on efficiency—and more on effectiveness.