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Between Two COO's with Michael Koenig
Zapier CEO Wade Foster on Why AI Is a People Problem, Not a Tech Problem
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About this episode
Wade Foster, Co-founder and CEO of Zapier, explains why he has never named a COO despite scaling to 850 people and multiple billions in value. He breaks down the 2023 code red triggered by GPT-4, the 2024 pricing overhaul that gave revenue back to customers, and why external COO hires are a coin flip.