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How can Andy Burnham deliver on Labour’s promise to improve public services?

Oct 22, 2026 · 1h 0m

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From hospitals to schools, policing and local government, the effects of Labour’s promised reforms to public services are now being felt. Waiting times for some NHS services have improved, absence from schools is falling, and knife crime and neighbourhood crime have both fallen. But despite these signs of improvement, a thorny set of problems across public services could threaten Andy Burnham’s own ambitious reform agenda. The launch event for the IfG’s annual Public Services Performance Tracker, funded by the Nuffield Foundation, considered Keir Starmer’s legacy on public service improvement, how Burnham can deliver tangible improvements before the next election, and what choices face John…