Episode 83: Inside Google’s Culture, Power and the “Don’t Be Evil” mantra with Claire Stapleton

About this episode

Claire Stapleton joins Alan Chapell to discuss her years inside Google, from shaping the company’s internal communications to helping organize the 2018 Google walkout. They explore the following from multiple perspectives: Google’s “Don’t Be Evil” philosophy, employee activism, corporate messaging, the limits of worker dissent, and what Claire calls “PR jujitsu” and what Alan characterizes as “Regulatory jujitsu.” Alan and Claire compare notes as between Google’s approach to addressing internal consent, to the company’s approach to managing dissent within the broader digital media industry and within standards bodies. Drawing heavily from Claire’s book Don't Be Evil: Bad Bosses, Fake…