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Smart People Podcast

Smart People Podcast

Why We Don’t Trust Each Other Anymore with Claude Steele

Sep 2, 2026 · 1h 1m

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About this episode

Why does it feel so hard to talk to people who see the world differently than we do? In this episode, we sit down with renowned social psychologist Claude Steele, author of Churn: The Tension That Divides Us and How to Overcome It, to examine the hidden psychological tension that shows up whenever identity, race, politics, or difference enters the room. Steele calls it “churn,” the mental strain of wondering how other people see us, whether we’ll be stereotyped, whether we’ll say the wrong thing, or whether a mistake will become a judgment about who we are. That strain is everywhere right now. It shows up in debates over wokeness, partisan politics, race, culture, workplaces, classrooms,…