638 - Beyond the Demo: How Facere AI Is Building AI Receptionists That Actually Work in Clinics

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In this episode of Talking HealthTech, Peter Birch speaks with Bin Rong, CEO, and Bowen Zheng, Head of Engineering at Facere AI. The discussion explores how Facere AI is tackling administrative inefficiencies in healthcare through AI-powered solutions such as document routing, automated workflows, and AI receptionist technology. The conversation covers the founding story of Facere AI, which began after the team saw how much time social workers spent on paperwork instead of helping people directly. Bin and Bowen share why building an AI receptionist demo is simple but making it work in a real clinic is far more difficult, and how the team has worked to balance cost, speed, and intelligence.…