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Playmakers with Andrew Flachner

Playmakers with Andrew Flachner

The Secret to Getting What You Want (w/ Chris Voss)

Aug 27, 2026 · 1h 7m

Coming soon to iPhone. Already have it? “Listen in Starcast” takes you straight there.

About this episode

Twenty-four years talking down kidnappers and bank robbers taught Chris Voss something most negotiators get backwards: the goal was never a yes. In this episode, the former FBI lead international kidnapping negotiator and author of "Never Split the Difference" breaks down exactly how those hostage-negotiation tactics translate to real estate. If you negotiate with clients, buyers, or other agents every day, you're already doing this work, whether you've named it or not. This is Playmakers, hosted by Andrew Flachner, CEO of RealScout. Andrew sits down with Chris to unpack the specific language patterns that build trust fast, defuse tension, and get deals to actually close (not just get…