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Inside Serval: Building the System of Intelligence for IT | Jake Stauch
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About this episode
Jake Stauch is the Co-founder and CEO of Serval. Serval automates IT with AI. We talk taking on incumbents with an AI-native product, why IT departments haven’t had much automation historically, the 12+ month journey of landing their first customer, and how teams can increase talent density as they scale. Try Numeral, the end-to-end platform for sales tax and compliance: [https://www.numeral.com](https://www.numeral.xn--com-xw0a/) Sign-up for Flex Elite with code TURNER, get $1,000: https://form.typeform.com/to/Rx9rTjFz Timestamps: (0:14) AI-native employee support (5:15) How an early work trial almost ended the entire company (9:05) Why IT hasn’t had much automation (13:09) Vibe coding…