The Blank Canvas Problem is slowing AI adoption across America | Gusto Co-Founder Edward Kim

About this episode

Most people still use AI as a glorified search engine. Edward Kim (Co-Founder and Head of Technology at Gusto) thinks that's the blank canvas problem, and it's what's slowing AI adoption across America. In this episode of Navigators, Paul Klein sits down with Edward to talk about the blank canvas problem, what AI adoption really looks like in the real economy, and what it takes to build a SaaS company today. They also talk about Gusto Cofounder, a new AI agent that runs the operational work of a small business and only checks in when it needs you. CHAPTERS: 00:00 Intro 03:39 Prototyping a product in an airport with Claude Code 06:06 Shipping in 10 weeks with no Jira and 9-minute code…